Privacy Policy

Effective: March 23, 2026

ABOUT US
ABOUT THIS PRIVACY POLICY
WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
HOW WE USE YOUR PERSONAL INFORMATION
SMS, AI, AND AUTOMATED COMMUNICATIONS
WHAT IS OUR LEGAL BASIS FOR PROCESSING
HOW WE SHARE YOUR PERSONAL INFORMATION
YOUR MARKETING CHOICES
RETENTION OF YOUR DATA AND DELETION
INTERNATIONAL TRANSFERS
YOUR DATA PROTECTION RIGHTS
CHANGES TO THIS PRIVACY POLICY
CONTACT US

1. ABOUT US

“We”, “us” or “our” means Architerra Homes, with its principal place of business located at:
1859 N Lakewood Dr
Coeur D Alene, ID 83814-2661

2. ABOUT THIS PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website(s), mobile apps, and other online and offline products, services, and experiences (collectively, the “Services”).

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

If you have any questions, please contact us at:
hello@myarchiterra.com

3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect personal information that you provide directly to us:

Contact Information
Name, email address, mailing address, phone number, and communication preferences.

Payment Information
To order products or services, payment information may be collected by third-party payment processors. We do not store your financial information. Their use of your data is governed by their own privacy policies.

Survey & Form Data
Information you provide through forms, surveys, promotions, or feedback.

Communications Information
Includes emails, phone calls, SMS messages, chat interactions, customer service communications, and any information you choose to share with us.

4. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

Send newsletters, promotions, and marketing communications
Respond to inquiries and provide customer support
Deliver information about our homes, communities, and services
Monitor and improve our Services and marketing efforts
Administer promotions, contests, and events
Detect and prevent fraud or misuse
Fulfill contractual and legal obligations

5. SMS, AI, AND AUTOMATED COMMUNICATIONS

We may communicate with you via SMS, email, chat, or other channels using automated technology, including artificial intelligence (AI).

Consent to Receive Messages
By providing your phone number, you consent to receive informational and marketing text messages from Architerra Homes, including messages sent using automated systems or AI-assisted technology. Consent is not a condition of purchase.

Message Frequency
Message frequency may vary depending on your interactions with us.

Message and Data Rates
Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance

You may also contact us directly at hello@myarchiterra.com to opt out.

AI Disclosure
We use AI-powered tools, including messaging assistants and chat technologies, to help respond to inquiries, provide information, and improve customer experience.

These tools may process information you provide, including:

Contact details
Messages and inquiries
Interaction history

Data Usage and AI Training
We do not use personal information collected through SMS, chat, or other communications to train third-party AI models. AI tools are used solely to provide and improve our services.

Human Oversight
AI-assisted communications may be monitored or reviewed by our team to ensure quality, accuracy, and customer support.

Sensitive Information
We ask that you do not share sensitive personal information (such as financial account details or highly confidential data) through SMS or chat channels.

6. WHAT IS OUR LEGAL BASIS FOR PROCESSING

We process your personal information based on:

Your consent
Performance of a contract
Legitimate business interests
Legal obligations

If you have questions about the legal basis for processing your data, please contact us.

7. HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information:

With vendors, consultants, and service providers who perform services on our behalf (including marketing platforms, CRM systems, analytics providers, and communication tools)
With telecommunications providers and messaging platforms to deliver SMS communications and comply with applicable regulations, including 10DLC registration requirements
In connection with business transfers such as mergers, acquisitions, or asset sales
When required by law, legal process, or to protect rights and safety

We do not sell your personal information.

8. YOUR MARKETING CHOICES

You may opt out of marketing communications at any time.

Email
Click the unsubscribe link in any marketing email.

SMS
Reply STOP to unsubscribe or HELP for assistance.

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or transactions.

9. RETENTION OF YOUR DATA AND DELETION

We retain your personal information only as long as necessary for business, legal, and operational purposes.

Retention periods are determined based on:

The nature and sensitivity of the data
Legal obligations
Risk of harm from misuse

You may request deletion of your personal data by contacting us.

10. INTERNATIONAL TRANSFERS

If we transfer your personal information outside of the United States, we ensure appropriate safeguards are in place.

11. YOUR DATA PROTECTION RIGHTS

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent

We will respond to all requests in accordance with applicable laws.

You may also file a complaint with a regulatory authority if applicable.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. CONTACT US

Architerra Homes
1859 N Lakewood Dr
Coeur D Alene, ID 83814-2661

Email: hello@myarchiterra.com